Contact Us

Have a chinchilla question? Need help with care or product info?
We’re always happy to help new and experienced chin parents.

πŸ“© Email:setarehchinchillas@gmail.com

πŸ“± πŸ“ž 385-414-5938
I'm not always able to answer my phone nor do I always answer unknown numbers to me so leave a message and let me know you're calling about chinchillas and I will call you back when I can and/or send a text.  Those are easier for me to get to when I'm working.

🐾 Social Media:
Instagram: @setarehchinchillas
TikTok: setarehchinchillas

πŸ’¬ Response Time:
We do our best to reply within 24–48 hours.

πŸ’› Friendly note:
This page is for care questions, product questions, and general contact.
If your chin is showing signs of illness, please contact an exotics veterinarian promptly β€” chins hide symptoms very well.


🚨 Emergency?
If your chin is:
    β€’    Not eating or drinking
    β€’    Drooling
    β€’    Vomiting (chins should never vomit)
    β€’    Not pooping
    β€’    Lethargic
πŸ‘‰ Contact an exotics vet immediately

(Email replies are not instant β€” emergencies need urgent vet care.)